Privacy Policy

Last updated:

This Privacy Policy explains how Besenes (“Besenes,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our websites, applications, and related services (collectively, the “Services”). By using the Services, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

  • Information you provide: account details such as your name, email address, and company, along with any content you submit to the Services.
  • Usage information: how you interact with the Services, including pages viewed, features used, and actions taken.
  • Device and log data: IP address, browser type, device identifiers, and similar technical information collected automatically.
  • Cookies and similar technologies: as described in our Cookie Policy.

2. How We Use Information

We use personal information to:

  • Provide, operate, maintain, and improve the Services.
  • Authenticate users and secure accounts.
  • Communicate with you about updates, security alerts, and support requests.
  • Analyze usage to understand and enhance performance.
  • Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where required by law, we process personal information on the basis of performing our contract with you, our legitimate interests in operating and improving the Services, your consent, and compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We may share it with service providers who process data on our behalf, with parties involved in a corporate transaction such as a merger or acquisition, and when required by law or to protect our rights and the safety of others. Service providers are bound by confidentiality and data-protection obligations.

5. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, to object to certain processing, and to data portability. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

8. International Transfers

Your information may be processed in countries other than your own. Where we transfer personal information across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

9. Children’s Privacy

The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. The “Last updated” date reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@besenes.com.